A practical support guide covering common account and subscription scenarios in MBSPro. From resolving “Free” plan discrepancies and recovering access after outages to understanding clinic group plans, managing duplicate accounts, and knowing when to self-serve or contact support—this resource is designed to help you get back on track quickly and with minimal disruption.
"Why does my account show Free?"
Just check if the email address you used to login matches to your subscription email address.
Post-outage account recovery
Connect to us via Chat or email us at [email protected] to check the status of your account.