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Best practice waiting room not in sync

Abby Verano avatar
Written by Abby Verano
Updated over a month ago

How to resync your waiting room and find patients

Waiting Room Not Syncing?

If the Waiting Room isn’t syncing properly with the BP Diary, follow these steps:

  1. Log Out and Back In

    1. Fully log out of MBSPro, then log back in to refresh your session.

  1. Click “Sync” in the Waiting Room

    1. This forces the system to update your current patient list. This can take 2-3 minutes as data is downloaded from BP. You can refresh you browser after this as well

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Still not working? Contact [email protected] for quick assistance.

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