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Navigating around MBSPro including waiting room, pre-consult questionnaire past consults and settings

Abby Verano avatar
Written by Abby Verano
Updated this week

Learn how to access the waiting room, pre consult questionnaire, past consults and settings.

Waiting room

The waiting room is where your patients who have filled out their pre-consult are stored.

Pre-consult questionnaire

Can be access from the waiting room on the top right. See this loom video here for more information and directions.


Past Consults

The past consults page in MBSPro temporarily stores your consults, documents, and dictations, making it a convenient reference space.

When Should You Use Past Consults?

Having access to notes and documents in Past Consult is helpful for several reasons:

Busy Days: When you are managing consecutive consultations and lack the time to input notes into the medical record straight away, utilise MBSPro's Past Consult as a provisional storage space.

Admin Support: If your administrative team help with documentation, they can log into your MBSPro account, view the History page, and handle consultations or dictations live.


How to save and access your Past Consult?

Consults are automatically saved in the past consults tab. There is no need to do anything else.


How long are the files stored in History?

By default, MBSPro retains files on the Past Consults page for 7 day before they are automatically removed from your account and our servers to guarantee data security. All stored documents are safely kept on Australian servers with 256-bit encryption.


Can I change the file retention period in Past Consults?

To change the duration for which files are kept in Past Consults. Currently you can select a retention duration ranging from 0 to 7 days.


Settings

Settings is where you can update your account details, do the BP Integration and see your invoice details under Billing.

Here in Billing Tab you can:

-change your payment method

-change plan

-apply coupon code

-cancel subscription

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