Using the Waiting Room
The Waiting Room: Engaging Patients Before Their Visit
The waiting room feature allows patients to share their consult goals ahead of time, enhancing the efficiency and personalization of each visit. This can be done by:
Sending a Link via Text — Easily message the pre-consult link through systems like HotDoc or Automed.
Displaying a QR Code in Your Waiting Room — Patients can scan the code and complete the pre-consult form while they wait.
Key Features of the Waiting Room:
Medication Review Alerts — If a patient indicates they’re on five or more medications, they’ll be reminded of the need for a medication review.
Automatic Health Assessments & Care Plan Bookings — Based on responses, patients can be automatically flagged for health assessments or care plans.
Setting Up the Waiting Room Link & QR Code
Locate the "Copy" icon on the upper right hand
and the Pre-consult link will appear.
Copy and paste this link into your messaging software to send it directly to patients.
Using the QR Code; locate the QR icon click it and it will automatically downloads your pre-consult questionnaire in pdf form.
Pre-consult Questoinnaire
From your Pre-Consult Settings: You can customise which questions are shown to patients during pre-consultation.
