The Preconsult: Engaging Patients Before Their Visit
The preconsult feature allows patients to share their consult goals ahead of time, enhancing the efficiency and personalization of each visit. This can be done by:
- Sending a Link via Text 📩 — Easily message the preconsult link through systems like HotDoc or Automed.
- Displaying a QR Code in Your Waiting Room 📱 — Patients can scan the code and complete the preconsult form while they wait.
Key Features of the Preconsult:
- Medication Review Alerts 💊 — If a patient indicates they’re on five or more medications, they’ll be reminded of the need for a medication review.
- Automatic Health Assessments & Care Plan Bookings 📋 — Based on responses, patients can be automatically flagged for health assessments or care plans.
For a complete walkthrough, including how MBS codes are recommended based on preconsult data, check out the video below 📽️:
Setting Up the Preconsult Link & QR Code
- Locate the “View Link” and “QR Code” Buttons 🔎
In the top right of the waiting room screen, you’ll find the “View Link” and “QR Code” buttons.
- Using the Link 🔗
- Click on “View Link” to generate a shortcut.
- Copy and paste this link into your messaging software to send it directly to patients.
- Using the QR Code 📸
- Click on “Print QR Code” to download it.
- Print and display it in your waiting room for easy patient access.