Connecting a microphone
MBSPro listens to your consultations and dictations to transcribe notes precisely, so having a reliable microphone is essential.
- Table of contents
- What microphone is best?
- How to connect a microphone
- Fixing microphone issues
What Microphone is Best?
To achieve the best performance, we recommend any high quality omnidirectioanl microphone which you can purchase here. Long-range, omni-directional microphones are ideal for capturing conversations, even if the patient is across the room (e.g., during an exam).
How to Connect a Microphone
To connect your microphone using Google Chrome:
- Connect your microphone to your device.
- Open Google Chrome
- Go to the MBSPro app site here
- When prompted, allow Google Chrome to use your microphone by selecting Allow.
- You can check your microphone is working with the built in microphone check within the MBSPro website in the top right hand corner. Simply click on the little microphone in the top right hand corner
Fixing Microphone Issues
If your microphone isn’t working, try these steps:
- Check the Connection: Ensure your microphone is securely plugged in.
- Google Chrome Settings:
- Open Google Chrome
- Click on Settings in the top right corner.
- Go to Privacy and Security > Site Settings > Microphone.
- Click on app.mbspro.com and ensure microphone access is set to Allow.
- Test the Microphone: Test your microphone on another app or website. Search for "Microphone Test" on Google for online testing tools.
- Restart Your Computer: A simple restart may resolve the issue.
- Check System Microphone Settings:
On Mac: Go to
System Preferences
>Sound >Input. Select your microphone and ensure it’s turned on.